Can I migrate my current site from another hosting provider?
Of course. And if you need help with that, our experts can assist you, free of charge.
Just make sure your domain is still valid for at least 15 days and your current hosting is active for at least 2 more days.
Can I upgrade my plan if I need to?
At any time you can upgrade your plan to one that meets all your needs, and you won't have to move files or reconfigure your site; simply purchase the new plan and all its details will be assigned to your account.
Can I subscribe to more than one plan?
No problem. You can purchase all the web hosting plans you need and manage them from a single account, or purchase them in separate accounts.
How long does activation take?
Once your payment is processed, the system will automatically activate your plan and you will receive your login details and all related information via email.
Is email storage included in my plan's storage?
Yes. The storage included in your plan covers the space used by email accounts; your website files, which rarely exceed 500MB; and databases, which usually take up even less space.
Is the cost of domains independent of hosting?
That's right. To maintain the best prices on our plans, we offer domain registration as an add-on service at an additional cost.
You can also transfer or simply point your domains to your MAXhosting plan.
How many vCPUs and how much RAM might my site need?
Although it varies depending on the specific programming and content of each page, you can get a general idea from the following examples:
Our MAXhosting landing page needs less than 64MB of RAM and 20% of a vCPU with 20 concurrent visitors. A similar WordPress page can consume five times those resources under the same conditions.
An online store with a catalog of 100 products and an average of 10 visitors per hour might use 512MB of RAM and 60% of a vCPU during peak times, while a larger store with that same near-constant traffic might require 1GB of RAM and 90% of a vCPU.
Can I install WordPress?
Of course. You can install WordPress or other content management systems, and depending on the complexity of the site and the plugins used, you could choose from a Core plan for simple static pages, or a higher plan if the project's resource consumption needs are greater.
What are SSL certificates?
SSL certificates encrypt all information transferred between your website and your customers, increasing trust since the browser displays that the page is secure (https://).
All our plans include free SSL for all hosted domains.
What is SSH access?
SSH (Secure Shell) is a protocol that allows you to connect securely to your hosting cPanel and run commands for advanced tasks, installations, automations, maintenance, or file and database management at higher speeds, without a graphical interface.
Should I optimize images and videos to make my site faster?
For smooth page loading and lower resource consumption, the most important points are that images are in WebP format and properly sized at the source.
As for videos, it's very useful to store them on specialized platforms like YouTube or Vimeo, which will process them so that when you include them on your website, playback is even faster and doesn't count against your plan's storage space.
Efficient programming in both file management and database management will also be a great help.
What uses are prohibited?
Some examples include, but are not limited to:
· Mass emailing (we suggest using platforms like MailChimp)
· Any illegal activity
· Cloud storage
· Commercial streaming
· Cryptomining
· Proxy/VPN use
· Illegal or pirated content
· Game servers, top sites, IRC
Violations may result in permanent service suspension.
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